FAQ
Yes! We also offer solutions for teams and clubs that want to wear Felize León together. Contact us and we’ll be happy to tell you more about the available options.
Yes, of course! We ship Felize León clothing to many different countries. Available delivery options and shipping costs are shown at checkout
Always follow the care instructions on the garment label. To preserve the fit, colour and quality for as long as possible, we recommend using a gentle wash cycle and avoiding tumble drying.
Our goal is to dispatch your order within 0–3 business days after receiving it. Please note that delays caused by the shipping carrier may occur.
You can read more about how we handle your personal information in our Privacy Policy. You can find it here:
https://felizeleon.com/en/policies/privacy-policy
Our garments are designed to offer a comfortable and flexible fit. You’ll find information about fit and sizing on each product page. If you’re between sizes or unsure which one to choose, feel free to contact us – we’ll be happy to help you personally!
Most of our garments run slightly small, although the fit may vary between different styles. Our Performance Collection, for example, is true to size. We therefore recommend checking the sizing information on the individual product page.
In China!
We work closely with our suppliers and select materials and production methods with a focus on quality, fit and sustainability.
You can read more about our sustainability work here:
We use Shopify Payments, which includes payment methods such as Klarna. You can also pay directly by card, PayPal and a range of other payment methods available in your market.
We currently do not process direct exchanges at our warehouse. To exchange an item, place a new order on our website and return the item that did not fit.
A return form and return label are included with your parcel. Complete the return form, attach the return label to the parcel and hand it in at your nearest DHL Service Point.
The return shipping fee is deducted from your refund. The original shipping fee is not refunded.
After placing an order at felizeleon.com, you will receive an order confirmation at the email address provided during checkout. Please check your spam folder if you cannot find it. If you still haven’t received your confirmation within 24 hours, email us at info@felizeleon.com.