FAQ

Yes! We also offer solutions for teams and clubs that want to wear Felize León together. Contact us and we will tell you more about possible arrangements.

Yes, many! We ship Felize León to many different countries. Available delivery options and shipping costs are shown at checkout.

Always follow the washing instructions on the garment's label. To preserve fit, color, and quality for as long as possible, we recommend gentle washing and avoiding tumble drying.

Our goal is to dispatch your order within 0-3 business days of receipt.
We reserve the right to potential delays within the shipping company.

You can read more about how we handle personal data under our privacy policy. You can find it here.

Our garments are designed for a comfortable and adaptive fit. On each product page, you will find information about fit and size. Are you between two sizes or unsure? Please feel free to contact us, and we will personally assist you!

Most of our garments run slightly small, but the fit may vary somewhat between different models. For example, the Performance collection is true to size. Therefore, we recommend that you read the size information on each product page.

We work closely with our suppliers and choose materials and production with a focus on quality, fit, and sustainability.
You can read more about how we work for sustainability here.

We use Shopify Payments, which includes Klarna as a payment method. You can read more about Klarna here.
You can also pay directly with your debit card or via PayPal and a variety of other payment methods specific to your market.

Currently, we do not handle direct exchanges in our warehouse. You can make an exchange by placing a new order on our website. You can then leisurely return the item that didn't fit. In the case of an exchange, we will ensure that you do not have to pay for any extra shipping costs. If you wish to make an exchange, please email info@felizeleon.com and we will assist you. The adjustment will be made once we have received your return.

Together with the shipment you have received, you will find a return label and a return form. Fill in the return form and stick the return label on the package. Then hand in your return at your nearest DHL service point.

This is because when you make a return, you are always charged for shipping costs and the use of our return label.

Once you have placed an order on felizeleon.com, you will receive an order confirmation within 24 hours to the email address you provided.
If you have not received one, please check your spam folder. If you still cannot find it, please email us at info@felizeleon.com